Friday 27 May 2011

No Auto update

Problem:
how to turn off windows automatic updates in registry

- H_local_machine - software - policies - microsoft - windows - windows update - AU
no auto update = 1

Backup

Problem: complete backup

My documents, desktop, root drive(s).
Include also:
PST files, outlook express (C:\Documents and Settings\user\Local Settings\Application Data\Identities\{E5D144DF-E473-40E0-B7CB-943EFCFCBD76}\Microsoft\Outlook Express) ,
address book, Favorites, Bookmarks (mozilla), local settings, application data,
Note:
printers, screen resolution, programs, computer name and description

Laptop Keyboard

Problem: Laptop keyboard is not working
Additional symptom: Bios + external USB keyboard is OK.
In device manager : error code 32, keyboard is disabled in registry

To enable:
Run - regedit :
My computer - HKey_local_machine\system\conmtrolset001\services\i8042prt -
START
1

1 = enabled
4 = disabled

Laptop Numeric Keypad is locked

Problem: Numeric keypad is set on, some letters are not showing only numbers instead of letters (for example M=0, J=1, K=2 L=3 etc)

To enable or disable the numeric keypad, press and hold SHIFT and then press NUMLK (SCRLK).

To enable full keyboard to work from start up:
in registry:
HKEY_USERS\.Default\Control Panel\Keyboard
Change the value for InitialKeyboardIndicators from 2 to 0

Note:
On laptop Asus A9T it helped to enter number 3 in registry (instead of 0)

PC Freezes, explorer.exe CPU 100% usage

Problem: PC freezes 1 minute after entering windows login, even in safe mode

Symptoms: Memory is ok (mem test passed ok), graphics card changed, modem and CDs disconnected - pc still freezes soon after entering user login. Task manager did not froze - everything within explorer.exe did. End task on explorer.exe and enetering explorer.exe on run worked, but sometimes that also completly froze after cca 10 minutes. Safe mode worked ok for 15 seconds - 2 minutes and then also windows have frozen. Task manager worked mostly ok in safe mode. Start-up items of non-windows files in msconfig was unchecked.

Solution: HDD must be taken out of PC and attached to another PC as secondary drive. Scan with at least 3 online scanners (kaspersky, ewido, f secure, trend micro etc...), twice!
In this case, PC worked fine after these were deleted:

D:\WINDOWS\system32\AppCert\wnl32.dll Infected: Trojan-Downloader.Win32.Agent.dng skipped
D:\WINDOWS\system32\boelcnrd.dll Infected: Trojan.Win32.Agent.bsj skipped
D:\WINDOWS\system32\dpvacmc.dll Infected: Trojan-Dropper.Win32.Agent.bxm skipped
D:\WINDOWS\system32\drivers\kmfpkblm.sys Infected: Rootkit.Win32.Agent.iy skipped
D:\WINDOWS\system32\mmrqvwkv.dll Infected: Trojan-Dropper.Win32.Agent.bzw skipped
D:\WINDOWS\system32\watvtyhw.dll Infected: Trojan.Win32.Delf.agv skipped
D:\WINDOWS\system32\wneeuggh.dll Infected: Trojan.Win32.Delf.agw
D:\WINDOWS\system32\catsrvn.dll
D:\WINDOWS\system32\devmgra.dll
D:\WINDOWS\system32\lljqrtdk.dll
D:\WINDOWS\system32\sns.exe
D:\WINDOWS\system32\vtqlobkk.dll
D:\WINDOWS\pss\MS_upd_98251.exeCommon Startup
D:\WINDOWS\pss\Update_0709_KB261721.exeCommon Startup
D:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped
D:\found.000\file0000.chk Object is locked skipped
D:\System Volume Information\_restore{616AEE53-AC10-4393-B43B-0DAE11791A1B}\RP2\A0023033.sys Infected: Rootkit.Win32.Agent.iy skipped
D:\System Volume Information\_restore{616AEE53-AC10-4393-B43B-0DAE11791A1B}\RP5\A0057121.exe Infected: not-a-virus:Porn-Dialer.Win32.InstantAccess.az

Disable http://runonce.msn.com/runonce2.aspx (IE 7)

Problem: How to disable in registry start web page with settings in IE7

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"RunOnceComplete"=dword:00000001
"RunOnceHasShown"=dword:00000001

RunOnceComplete may need to be added,
New - string value

K8S-MV/V Unknown driver

Problem: Unknown driver on barebone Vintage A1 (K8S, K8V etc)

ACPI driver for ATK 0110 Virtual device
support.asus.com, found under UTILITY (it is not at the drivers section)
forum.viaarena.com

Canon MF4100 have toner but display "no toner"

Problem: Although toner FX100 is in printer/fax/scanner Canon MF4100 - it displayes toner error "insert toner catridge, lift cover etc"

Solution: First remove all papers stacked for printing, then remove toner catridge and of course return toner back inside. One paper was in printer set to print - it should be removed, somehow it made canon to think that there's no toner.

HP Compaq 6710s Setup did not find any hard disk

Problem: During instalation setup of Windows XP, on laptop HP Compaq 6710s, "no hard disk" is reported
In BIOS - find option:
SATA NATIVE MODE - must be DISABLED
(it is enabled by default)

HP Compaq 6710s - further problems

Problem: after installation of Win XP, there are problems with drivers

First, if it is installed with XP with latest patches and updates, there are no problems with modem and audio. But if all drivers that are found on HP.COM are installed, then miniport #3 appears with exclamation point (!) and it cannot be uninstalled.
So, when hdd is formatted and installed all over again with basic Win XP Service pack2, there is no miniport error at all but there is instead a problem with audio and uknown driver. Plus, not all drivers from Hp.com-support web site should be installed - in order to avoid phantom miniport driver.
To resolve Audio driver - first there must be installed KB888111XPSP2.exe patch (for some reason not found on microsoft.com but via google resources) - in order to resolve error "HDA AUDIO BUS DRIVER". And then instal official audio driver found on hp.com.
Unknown driver - it is quick launch driver, keyboard-filter_01. Also found on hp.com

An error occured during directory enumeration

Problem: PC won't start, loads winxp logo and then it restarts
Run repair console (press r) from xp cd and then chkdsk /r

MP-592v came with no AVI converter software

Problem: clips added cannot be displayed and no software is found on cd with drivers

Download PocketDivXEncoder

Inaccessible Boot Device

Problem: Win 2000 cannot boot

Run chkdsk/f, sfc/scannow, viruc scheck... nothing worked. Removed hdd (which invloved transport of disk) and installed it in another lap - and it worked, then it was returned back.

Object Library Not Registered

Problem: When starting Excel 2000, there is "Object library.." error

find and delete start-up file(s) for excel:
c-program files - microsoft office - office 10 - XLStart -
inside that folder delete "insert button..." (ie visio)

http://exceltips.vitalnews.com/Pages/T0895_Library_Not_Registered_Error.html

Xerox Phaser 8550 Paper jam


Problem: Printer Xerox 8550 is indicating paper jam


Small piece of paper is in the paper entrance, obviously user has torn of the rest. Also, printer is indicating paper jam at tray 2, but torn piece was found in tray 3.

How to remove "Configuration Recovery Menu"

Problem: On boot-up (before entering Windows), there is "Hardware profile" message, waiting to be selected in order to enter Windows

In windows 2000; System properties - Hardware - Hardware profiles:
there are 3 options for handling profiles:
1. delete additional profile, 2. wait until select, 3. choose countdown seconds for selection

The name is already in use as either a service name or a service display name.

Problem: Network card in Device Manager reports "The name is already in use"

http://support.microsoft.com/Default.aspx?kbid=823771
1. Click Start, right-click My Computer, and then click Properties. 2. Click the Hardware tab, and then click Device Manager. 3. In Device Manager, expand Network adapters, right-click Network_Adapter_Name, and then click Uninstall. 4. In the Confirm Device Removal dialog box, click OK. 5. Repeat steps 3 and 4 for each network adapter that is listed in Device Manager. 6. Close Device Manager. 7. Click Start, click Run, type msconfig, and then click OK. 8. On the General tab, click Diagnostic Startup - load basic devices and services only. 9. Click the Services tab, and then click to select the Hide All Microsoft Services check box. 10. In the Services list, click to clear each of the services check boxes, and then click OK. 11. Restart your computer. 12. Click Start, click Run, type regedit, and then click OK. 13. In Registry Editor, click HKEY_LOCAL_MACHINE, click File, and then click Export. 14. In the Save In list, click Desktop, in the Name box type HKEY_LOCAL_MACHINE, click Save, and then close the Export Registry File dialog box. 15. Expand HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services, and then look for registry entries specific to your network adapter. For example, if you have a Linksys network adapter, look for entries named Linksys. When you find an entry, right-click the name and then click Delete. 16. Click Start, click Run, type msconfig, and then click OK. 17. On the General tab, click Normal Startup - load all device drivers and services. 18. Click the Services tab, and then click to select each service check box. 19. Restart your computer. 20. Windows XP will detect your network adapter and install the correct driver files. 21. Click Start, click Run, type msconfig, and then click OK. 22. On the General tab, click Normal Startup - load all device drivers and services. 23. Click the Services tab, and then click to select the Hide All Microsoft Services check box. 24. In the Services list, click to select each of the services check boxes, and then click OK. 25. Restart your computer several times to make sure that all devices and services are loading correctly. 26. When you are sure that all devices are working correctly, right-click the following registry entry on your desktop, click Delete, and then click Yes to confirm: HKEY_LOCAL_MACHINE

Example for Compaq nx6110:
Network is not working, and when following above resolution step by step, in step 15 - when one should find the name of network card, on web pages with the specifications for nx6110 it says that network card inside nx6110 is NetXtreme (10/100 NIC) PCI Express Ethernet Controller. But in registry there is no Netextreme to be found! Actually it is found under Broadcom (search for "Broadcom" in registry), and after resolution, installed network card for nx6110 is actually identified as Broadcom 440x 10/100 Integrated Contoller and not as Netextreme

Picture in Word do not show up


Problem: When Word document is opened, there is no picture when document is scrolled, but it does show up when document is minimized and restored again

CONTROL PANEL - DISPLAY - SETTINGS - ADVANCED -TROUBLESHOOT
Clear ENABLE WRITE COMBING - restart
http://www.thetechguide.com/forum/lofiversion/index.php/t19699.html

Trust relationship between workstation and domain error

Problem: When user log in to domain, error "wrong time" appears

And when it's disjoined from domain, error "Trust relationship between this workstation and the primary domain failed" appears and user cannot be added back to domain. Problem was in this case with computer time - it was set in a wrong year (and also minutes were not the same as PC next to it - 5 minutes difference). And once the time was corrected, pc had to be disjoined-joined all over again in order to recognize user.

Can't install Windows XP on laptop Compaq 6720s

Problem: Setup reports No hardware, (did not find any hardware)

BIOS (F10) - find NATIVE SATA MODE
- disable it

Compaq 6720s - Further problems

Problem: Network is not working, modem not found, audio not working

http://www.elitesecurity.org/t298073-0#1782081
"This notebook was originally designed for Vista, with no official support for XP" thus problems.

Network - BIOS must be updated from f01 to f03
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=pl&taskId=125&prodSeriesId=3442832&prodTypeId=321957&objectID=c01185888

then, modem is not found on hp support web page. Modem inside is
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36004.exe

For audio, first instal Microsoft UAA Bus Driver for High Definition Audio
http://h20000.www2.hp.com/bizs...skId=135&swItem=ob-47284-1

Acquiring Network Address

Problem: Wireless connection not working, can't resolve IP, gateway, DNS

Deinstal wireless network adapter and reinstal driver

Vista - MAPI32.DLL is corrupt or the wrong version


Problem: Although Office 2007 is deinstalled, there is an error message when starting Outlook 2003 (On Vista)


Error message is:

Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging sofware. Please reinstall Outlook.


Reinstalling Outlook 2003 has not helped. This has:

Rename the file MSMAPI32.DLL

It is located here:

Program Files\Common Files\System\MSMAPI\1033

(for some reason, search won't find it)

http://retrowebdev.blogspot.com/2007/06/windows-vista-and-outlook-2003.html

XP - MAPI32.DLL is corrupt or the wrong version

Problem: On XP, when starting Outlook 2003, there is MAPI32 error message

Error message is the same as on Vista:
Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong version. This could have been caused by installing other messaging sofware. Please reinstall Outlook.

Microsoft Office Language Pack 2007 should be deinstalled. And then MAPI32.DLL should be renamed the same as in Vista

Mouse moves automatically to button


Problem: Mouse pointer appears to button choice when there is dialog button (OK or cancel)


Control panel - Mouse -
Pointer options - Snap to:

remove checked item "Automatically remove pointer to the default button in a dialog box"

Error "Word has not been installed for the current user"

Problem: When opening word 2003 (excel, pp etc) there is error message to reinstal office

Solutions found on the net do not work :resolution from microsoft.com to unistall and to edit Registry, to delete folder Office in Program files ( which makes windows unstable!! ), to edit permissions in registry, also editing security tab for C drive or Program files folder also do not help.
This web page solved the problem:
http://www.tabletquestions.com/microsoft-office/114489-mircrosoft-office-word-has-not-been-installed-current-user.html
1) Create a Windows Account with full control admin rights, and thengo ahead and log into that new account.
2) When under the newly created account, open every Office product youhave, then close one at a time (Excel, Word, PP, etc...)
3) After opening every Office App, go into the registry editor (Start Run, then type in Regedit)
4) Go to HKEY_CURRENT_USER Software Microsoft Office, andhighlight Office
5) Then right click on Office, and go to Export, save the .reg file tosomewhere you will be able to find it (Root of C:\ for me)
6) Log off your temp Windows account, and log back in under yournormal Windows account that was giving you the error.
7) Open regedit again, and then go to File Import and pick the filethat was exported.
8) After it says that it was successfully imported, go ahead and trythe app that was giving you problems.
Now it should work, just like it did for me. Also, remember you delete the temp account that you created!!

GetCurrentImage failed, hr = 8000ffff

Problem: error message when saving image in Windows Media Classic

View - Options - Output - DirectShow Video -
click on SYSTEM DEFAULT (not overlay mixer)

AND THEN RESTART PC

Picture in Word do not show up II


Problem: Although ENABLE WRITE COMBING setting is disabled, picture in Word do not show up


CONTROL PANEL - DISPLAY - SETTINGS - ADVANCED -TROUBLESHOOT

Clear ENABLE WRITE COMBING -

AND

Move slider for Hardware acceleraton to left

HOWEVER
this option will make TV viewing non functional!!

Autocomplete of all e-mails typed (in Outlook XP, 2003)




Problem: How to copy all entered e-mails that appear in address ("TO") field to a new PC




That is automplete cache of all addresses in Microsoft Outlook xp and 2003.


It is found in file outlook.nk2 -


it should be copied in same folder to the new machine:


C:\Documents and Settings\User\Application Data\Microsoft\Outlook


outlook.nk2

Programs Don't Show Up On Taskbar

Problem: Programs do not show up when they're minimized

http://malektips.com/xp_taskbar_start_0036.html

Windows Installer Service could not be accessed


Problem: There is error message when new printer is installed

The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

Safe mode -

run -

msiexec /regserver


Also, during driver installation, dialog window stayed at 94% but reported no errors. When Trend micro security was removed, installer continued.

0x0000008E

Problem: Blue screen with error 0x0000008E appears

It helped me to scan PC with Bit defender online scan. There were viruses and trojans (both in application data-temp and temp. internet files, and in root etc) - BSOD oxoooooo8E error appeared even after viruses were removed! PC should be restarted after removal even though BSOD error will appear (for the last time in this case).
http://www.bitdefender.com/scan8/ie.html

Intel cpu ucode error

Problem: When starting ASUS P5GD1 Vintage, there is an error message with instruction to press F1

Solution is to update BIOS (according to web resoucres) but workaround is to find and enable option in BIOS - to continue boot, ie not to wait for user to press F1

Other options should be set as:
CPU Fan speed - IGNORED
CPU Q Fan Control - ENABLED
CPU Fan Ratio - AUTO
CPU Target Temp - 60 (or 66)

Award BIOS password

Problem: Bypass for unknown BIOS password for Award

try AWARD?SW
ie AWARD_SW

No network traffic, failed to query TCP/IP settings of the connection


Problem: Onboard network card is enabled but there is no IP


Tried Winsockfix, renaming inf, registry, removing AV etc.. nothing helped-

except workaround - to instal another network card!

How to print bigger picture?


Problem: When printing picture from ACD see (6), image is either cropped or smaller than original scanned image


Solution:

File - Print image - (portion of picture that is outside of print area will appear red in preview) - Page settings tab -

then write in Margins tab: 10

instead of default value 25.40

PC freezes after boot

Problem: PC freezes also in Safe mode

When in normal mode, it freezes just after login, and when HDD is taken to another PC, and scanned for viruses and spyware there is blue screen message Physical memory dumping.
Also other symptoms and diagnosis: Boot CD ERD Commander do not show folders, Windows Instalation CD in repair mode check disk with no problems found, and HDD test is successful.
Solution from the web that helped in this case is to defrag HDD:

1st: you have no choice, you need to restart your pc. 2nd: go to Start Menu->All Programs->Accessories->System Tools->Disk Defragmenter 3rd: click analyze. it takes time to analyze, so be patient. When it says "you need to defrag this volume" proceed to 4th step. 4th: click defragment. it also takes time to defrag, need more patience here.
When it say memory dumping, your memory can't take anymore the error of your hard disk. The volume of your hard disk is messing up. The volume need to be fix. You won't let your memory card suffer from all errors inside your hard disk don't you? This error won't show up again if you defrag your hard disk once a week or twice a month.
If the error still occur even you maintain to defrag your hard disk, Oh men you need to add an additional memory card because your memory is insufficient. "can't handle large programs"
http://www.anetforums.com/posts.aspx?ThreadIndex=28891

PC freezes after boot

Problem: PC freezes also in Safe mode

When in normal mode, it freezes just after login, and when HDD is taken to another PC, and scanned for viruses and spyware there is blue screen message Physical memory dumping.
Also other symptoms and diagnosis: Boot CD ERD Commander do not show folders, Windows Instalation CD in repair mode check disk with no problems found, and HDD test is successful.
Solution from the web that helped in this case is to defrag HDD:

1st: you have no choice, you need to restart your pc. 2nd: go to Start Menu->All Programs->Accessories->System Tools->Disk Defragmenter 3rd: click analyze. it takes time to analyze, so be patient. When it says "you need to defrag this volume" proceed to 4th step. 4th: click defragment. it also takes time to defrag, need more patience here.
When it say memory dumping, your memory can't take anymore the error of your hard disk. The volume of your hard disk is messing up. The volume need to be fix. You won't let your memory card suffer from all errors inside your hard disk don't you? This error won't show up again if you defrag your hard disk once a week or twice a month.
If the error still occur even you maintain to defrag your hard disk, Oh men you need to add an additional memory card because your memory is insufficient. "can't handle large programs"
http://www.anetforums.com/posts.aspx?ThreadIndex=28891

When installing Windows XP, there is error "no hard disk"

Problem: Asus A8R-MX/DP gives an error message "Setup didnot find any hard disk drives installed in your computer. Setup cannot continue."

Drivers should be loaded immediately after instal screen - by pressing F6.
Drivers found on ASUS web site are not good -
ULi SATA/RAID Controller M1575ULi M1575 Chipset Driver V1.0.5.2a for Windows 2000/XP/2003

Right drivers are:
http://www.gigabyte.ba/products/mb/driver/ga-k8a480m-9.html
ULi M1573 (Preinstall driver, press F6 during Windows* setup to read from floppy)O.S. : Windows 2000,Windows XP,Windows XP 64BitULi SATA/RAID Controller M1573

During instalation they will be identified differently, they will appear as:
ULi SATA Controller M5287

This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.



Problem: There is message not allowing Internet properties through IE


Solution: There are various solutions on the net, but in this case, registry fix didn't help and other fixes. Also, microsoft web sites suggest to extraxt Inetcpl.cpl file, but they claim that it is to be found in Windows - System. The real location is Windows - System32. And solution in this case was to copy Inetcpl.cpl and Inetcpl.dll from PC that is working OK (with no restrictions problems). The PC that has problem will ask permission to replace those files- say yes.

Windows Protection Activation

Problem: When entering in XP there is error "A problem is preventing Windows from accurately checking the license for this computer. Error Code: 0x80004005"

Activation is not working.
Restart works, but after some time or opening IE, programs start to fail on by one (task manager also). Logging off and entering again in Windows produce Activation error again.

Solution found on Microsoft works:
3. Press 1 to access your primary drive installation with Recovery Console. 4. When you are prompted to do so, type the administrator password. If you have not set an administrator password, press ENTER to continue. 5. Type cd %SystemRoot%\System32, and then press ENTER. 6. Rename the following files by using the REN command. To do so, follow this syntax: REN file_name.extension file_name.old • Wpa.dbl • Pidgen.dll • Actshell.html • Licdll.dll • Regwizc.dll • Licwmi.dll • Wpabaln.exe 7. Type the drive letter of your CD-ROM drive followed by a colon (for example, "D:"), and then press ENTER. 8. Type cd i386, and press ENTER. 9. Type the following commands one at a time. Press ENTER after each command: • expand licwmi.dl_ %systemroot%\system32 • expand regwizc.dl_ %systemroot%\system32 • expand licdll.dl_ %systemroot%\system32 • expand wpabaln.ex_ %systemroot%\system32 • expand wpa.db_ %systemroot%\system32 • expand actshell.ht_ %systemroot%\system32 • copy pidgen.dll %systemroot%\system32 10. Type Exit and press ENTER to restart the computer.
http://support.microsoft.com/default.aspx?scid=kb;en-us;306081

After restart, error message will appear again!
But now, it will be possible to activate Windows.

Director Player 6.0 - This program requires at least 3 MB of virtual memory


Problem: Old application with quick-time movies cannot start on WinXP


This web source helped:

Right-click on My Computer icon, and select Properties.
Click on the Advanced tab,then select the Settings button within the Performance section.
In the Performance Options window, click on the Advanced tab, and then select the Change button in the Virtual Memory section.
Click the Custom size button...Change the Initial size (MB) setting to 4000Change the Maximum size (MB) setting to 4000

Excel: Show grid


Problem: There are no gridlines in excel


Show gridlines is checked in Tools - Options but there are no gridlines. User has painted cells with white. To show them, color must be removed:

Select cells then go to

Format - Cells - Patterns - No Color

PC won't start up


Problem: New PC is plugged but there is no power to start up


1. Motherboard may be short-circuited ie screw(s) may be touching board. Symptom: PC will not start up (power up) at all.

2. There is additional connector for power (JPW1) that is not connected. Symptom: PC is started, but after few seconds it shut downs itself

Track changes


Problem: How to remove track changes in excel?
View menu - Toolbars - Reviewing
there is button for all changes -
"Accept All Changes in Document" or "Reject All Changes in Document"

Toolbar doubled

Problem: Items in toolbar (between Start and Time) appear twice

http://forum.soft32.com/win4/Taskbar-double-display-running-programs-ftopict177752.html
REGEDIT-
HKEY_LM/SOFTWARE/MICROSOFT/WINDOWS/CURRENTVERSION/EXPLORER/STREAMS/DESKTOP

Delete the entry "Default Taskbar (Personal)" from the right side pane.

Send to


Problem: How to edit Send to items?


Start - RUN -

shell:sendto


it opens folder inside:

C:\Documents and Settings\user\SendTo

- delete or add items

Microsoft Outlook: Missing mails


Problem: Search in Microsoft Oulook shows mail(s), but they can't be found in any folder


Filter is activated in some or all folders ("Filter Applied").

To remove it,

View - Arrange by - Current view -

click on Messages

PC's available resources

Problem: How to show IRQ, DMA, memory address used?

Start - Run -
winmsd


(9x: msd.exe)

Access Control Panel


Problem: How to open Control Panel via Start-Run?


Start - Run -

appwiz.cpl


the rest of commands:



If there is restriction when opening control panel (and no access to administrative tools) -

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

NoControlPanel

change from 1 to 0

Excel do not show up


Problem: When opening document made in excel, it is not displayed


Symptoms: When shortcut of excel is opened, it is ok. But if any created excel documents are opened, it appears as if document is blocked from opening and nothing appears except toolbar. Document is not in "restore" mode, so maximize can't be done (which is often problem when excel document is not appearing). Also, office is deinstalled and reinstalled - and that didn't help. But when logging as other user (for example administrator, it works ok. This user also had macro button (on pic above it appears as yellow smiley, and when it's clicked on it, document appears!) Removal of that button didn't help. Checking visual basic script settings also didn't helped.


Solution: Since it works from other user, obvious solution was to replace current user with the new one and of course copy back all documents, pst files etc.

CompTIA A+ Certified


certified on March 25th, 2008
CompTIA A+ Essentials + CompTIA A+ 220-602
:)

Errors 1935 and 2098 when installing Autocad


Problem: Error 1935 and 2098 "An error occurred during the installation" appears

All Net framework must be deinstalled using
dotnetfx_cleanup_tool
ie
.NET Framework cleanup tool

New contacts do not appear in Outlook

Problem: New contact folder is created but it doesn't show in "Show Names from the" drop list

In Microsoft Outlook, in Folder list,

Right click on contacts,

Properties,

click on Outlook Address Book -

click on box "Show this folder as an e-mail Address Book"


Blue screen appears after booting system

Problem: Various BSD messages appear

PC resets after entering windows, BSD messages: page fault in nonpaged area, irql_not_less_or_equal, 0x0000000A, 0x0000007F, 0x00000050, NTFS.SYS, win32k.sys errors. After chkdsk from restore CD, this message appeard: "The volume appears to contain one or more unrecovable problems."


It worked ok after hdd test tools; from Hiren's, then Hitachi drive fitness test and same one on Ultimate boot cd. Hiren reported bad sectors, and Drive fitness test reported "0x00" report which means a software problem. (0x72 is bad HDD). After scan disk which was ran from repair mode on WIN XP setup CD, it reported errors and repairing. Scan disk was ran once more from Windows, after restart and also reported errors (as swhown on pic). When that same chkdsk was run before all these tests, it just restared the system even though it was booted from WINXP cd and in repair mode. As if these tests helped HDD to get sorted out?!


Interactive logon process initialization has failed

Problem: On Vista there is an error message before login

"Logon process Initialization Failure. Interactive logon process initialization has failed.
Please consult the event log for more details."

Zeljko and this web helped:
http://www.symcom.co.za/index.php?option=com_fireboard&Itemid=74&func=view&catid=2&id=1

go to repair (press F8 immediately after starting and select first choice), then go to command prompt from repair window. The same window can be found via Vista installation DVD.
Then copy
x:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100.manifest
to
C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100.manifest

restart and wait a bit.

Restore point in Vista

Problem: How to manage Restore point in Vista

1.
if there is message:
Restore point creation disabled by Group Policy

then go to regedit,
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\WindowsNT\SystemRestore\DisableSR
and
delete:
Disable Config

2.
to manage restore space,
go to command prompt, type:
vssadmin resize shadowstorage /for=c: /on=c: /maxsize=1.5GB
check storage space with command:

vssadmin list shadowstorage

Scan from Word


Problem: How to initiate scanning from Word


Insert - Picture -
From Scanner or Camera

Turn off Autoplay in Vista


Problem: When modem/storage (Globetrotter Icon) is plugged in, window for new location appears which is unavailable


Control Panel - Autoplay -

uncheck "Use Autplay for all..."


Tip: In Services, there is "GT flash switch" - when it's stopped, storage appears.

Vista can't handle drivers for modem/storage device in the same time, on XP it works OK.

UAC, Vista




Problem: How to turn off UAC in Vista?
Control panel - user accounts click "Turn User Account Control on or off"
uncheck "Use User Account Control (UAC) to help your computer
OK - restart
although:

PC PRO magazine (160) says
turning off the uac can cause problems with software that expects it to be there, and doesn't work properly when it isn't

Excel automatically change decimal places


Problem: When number is entered in excel, it is automatically divided by 100


For example, number 25 shows up as 0.25


Tools - Options - Edit


Uncheck Fixed decimal places

Interface Not Registered

Problem: There is an error message when sending e-mail

START - RUN

regsvr32 ole32.dll

After XP Service Pack 3

Problem: AirGCFG.exe - Entry Point Not Found, WZCSLDR2.exe - Entry Point Not Found

There are error messages after XP SP3. Solution worked, as sugested on the net -
msconfig - uncheck these

Vista - Classic icons

Problem: How to return to classic icons in Vista

This setting is not in Control Panel, nor in Personalization.
Right click on desktop -
View -
Click on "Classic Icons"

Outlook freezes

Problem: Outlook freezes every time when it's opened

Solution was to find mail that started this and to delete it. Mail was on pst archive- this was copied to another machine, opened and mail removed. Once pst was copied back - it didn't freeze any more.

How to open .mdi extension?

Problem: Open mdi extension as picture

It is part of Microsoft Office Document Imaging -
open mdi with it -
Start - Programs - Microsoft Office - Microsoft Office Tools -
Microsoft Office Document Imaging

and save as
.tiff

Mozilla Firefox do not show image

Problem: Picture do not show up

Settings for pictures are not blocked. Solution found on firefox web helped to solve this:
Clear your Firefox cache.
At the top of the Firefox windowOn the menu bar, click on the ToolsFirefoxEdit menu, and select Options...Preferences....
In the OptionsPreferences window, select the Advanced panel.
Under the Network tab, click Clear Now.

http://support.mozilla.com/en-US/kb/Images+or+animations+do+not+show

Samsung ML-2851 signals red light and do not print

Problem: Printer Samsung ML-2851 takes paper only from the upper tray

The cause for printer ignoring the main tray and using only upper tray was a paper that was the last one in the rack. That single paper was slightly thrusted and it should be removed away from the tray. Somehow it made printer think that the whole main tray was missing even though it was correctly put in it's place.

0x0000008E screen appear

Problem: Random reboots with an error

This one was solved by allowing Windows Update to update PC. User has not allowed it to update, it just appeared as Update when shutting down pc.

Repeat music in Power point


Problem: Where is an option to repeat continuously music in ppt?


Right click on icon,

Edit Sound Object


Loop until stopped

Epson Stylus C40UX blinks red and green


Problem: Printer's light flashes red and green, no print


Solution that helped is here:


Downloaded SSC SERVICE UTILITY


then start program, close it, open it right click from the tray-

Protection counter - Reset protection counter, OK

How to remove HDD, CD/DVD, floppy..?


Problem: There are no screws on drives, they can't be removed

HDD, CD/DVD, floppy can be in this case accessed from the front. Front panel should be removed.

Device manager do not show installed devices


Problem: Device manager do not display devices, plug and play not functional


Symptoms:
Start - run Services.msc - do not display plug and play, and there is message "Configuration manager: plug and play not available", there is no plug and play reference in registry.


Solution:
export plug and play registry from PC that works ok and import in registry - and restart

Registry item for plug and play is here:
My Computer - HKEY Local machine - system - Currentcontrolset - services
Plug and play

Laptop Asus V6000 have not display after Windows logo


Problem: There is no picture after Windows splash screen


Safe mode works ok. Deinstalling video driver did not help. On web forums, people mention that it might be problem with power unit.

So, I removed battery from the laptop (shut down Windows and unplug it first! ), and re-inserted it back - and it worked ok afterwards. I also done online spyware-antivirus scan in safe mode before removal.

Remove Customize your settings in IE7


Problem: When starting IE7 there is settings windows which get frozen after clicking on applying settings



This web page helped:



Using your mouse, Highlight and then Right-click Copy the entire contents of the Code box below, including blank lines:

REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"RunOnceComplete"=dword:00000001
"RunOnceHasShown"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main]
"RunOnceComplete"=dword:00000001
"RunOnceHasShown"=dword:00000001

No PDF button in excel




Problem: There is no PDF Maker in excel toolbar




Even though Adobe Professional is removed and reinstalled there is no PDF button in toolbar of Excel 2003.


Solution was found here:






Help - About - Disabled Items -


click on: Enable

There is no clock


Problem: How to show the clock in Win XP


Control panel- Taskbar and Start menu


tick the box:

Show the clock

How to postpone e-mail from Outlook?


Problem: Send mail at later time, ie timing for e-mail


New mail - Options button

check "Do not deliver before" and choose date and time
close,
and Send button.
Mail will remain in Outbox until sent.

NOTE: For some reason, E-mail will not be sent if you click on OUTBOX. Mail text will be changed from italic to regular and icon will be changed.

Folder list in Outlook 2003


Problem: How to return Folder list view in Outlook 2003?


It's called Navigation pane, thus easily overlooked in options.


View -

click on "Navigation Pane"

Blank screen after xp splash screen

Problem: Laptop Asus V6000 has no screen after XP logo boot process

This time, removing battery didn't help. System restore also. Safe mode works ok. Reinstalling software for graphic's card, reducing start-up items, scan for viruses and spyware..didn't help.
Also, chkdsk /r from safe mode didn't help - it just created more problems because it wasn't able to boot neither to safe mode afterwards. With system restore it was as before cheking disk.
Chkdsk /r from bootable CDs also didn't help. Although some web forums claim that windows repair won't help- it solved this time.
Windows repair - not by console option but when Instal, choose R for repair.

Replacing Imaging Unit on Samsung CLP 550


Problem: There is "Replace..." message after replacement


Even though the instructions for Printer Samsung CLP550 says that it should be removed upwards, there is a small plastic above imaging unit which should be removed first. Otherwise it gets broken during unit pulling out. Instructions do not say nothing about that small plastic coat.

Also,
after replacing both imaging unit and transfer unit, printer continuosly report "replace imaging unit" and "replace transfer belt" on the display. On the other side of instructions it is said that it should be reset.

Menu - Maintainance - Check Others - Imaging Unit - Reset - Reset Now

and

Menu - Maintainance - Check Others - Transfer Belt - Reset - Reset Now

Lsass.exe error

Problem: Error message: When trying to update a password the return status indicates that the value provided as the current password is not correct.

Solution is on the microsoft web page:
http://support.microsoft.com/kb/307545

md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bakcopy c:\windows\system32\config\software c:\windows\tmp\software.bakcopy c:\windows\system32\config\sam c:\windows\tmp\sam.bakcopy c:\windows\system32\config\security c:\windows\tmp\security.bakcopy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\systemdelete c:\windows\system32\config\softwaredelete c:\windows\system32\config\samdelete c:\windows\system32\config\securitydelete c:\windows\system32\config\default

copy c:\windows\repair\system c:\windows\system32\config\systemcopy c:\windows\repair\software c:\windows\system32\config\softwarecopy c:\windows\repair\sam c:\windows\system32\config\samcopy c:\windows\repair\security c:\windows\system32\config\securitycopy c:\windows\repair\default c:\windows\system32\config\default

And:


C:\System Volume Information\_restore{D86480E3-73EF-47BC-A0EB-A81BE6EE3ED8}\RP1\Snapshot

From Snapshot copy the following files to C:\Windows\Tmp:

_REGISTRY_USER_.DEFAULT

_REGISTRY_MACHINE_SECURITY

_REGISTRY_MACHINE_SOFTWARE

_REGISTRY_MACHINE_SYSTEM

_REGISTRY_MACHINE_SAM

Then, rename


_REGISTRY_USER_.DEFAULT rename into DEFAULT

_REGISTRY_MACHINE_SECURITY rename into SECURITY

_REGISTRY_MACHINE_SOFTWARE rename into SOFTWARE

_REGISTRY_MACHINE_SYSTEM rename into SYSTEM

_REGISTRY_MACHINE_SAM rename into SAM

And then
copy c:\windows\tmp\software c:\windows\system32\config\software
copy c:\windows\tmp\system c:\windows\system32\config\system
copy c:\windows\tmp\sam c:\windows\system32\config\sam
copy c:\windows\tmp\security c:\windows\system32\config\security
copy c:\windows\tmp\default c:\windows\system32\config\default

However,
afterwards there was this error message:
Error code: 0x80004005

It was solved with Windows Repair
without formatting!! Just repair.

Then,
there was error with logging into domain.
The trust relationship between this workstation and the primary domain failed.

It was solved by typing in the name of domain (for example microsoft.corp) here:

Control panel - Network connections - Local Area Connection - Properties -
Internet Protocol (TCP/IP) - Properties - Advanced - DNS
DNS Suffix: microsoft.corp

Outlook express crash after compating

Problem: How to disable "To free up disk space, outlook express can compact messages. This may take up to a few minutes."

regedit-
\HKEY_CURRENT_USER\­Identities
something like "{63682237-R041-496B-8388-091T5LS7348F}" \­Software\­Microsoft\­Outlook Express\5.0.
and then find
Compact Check Count
type 0

After 100 times of opening and closing OE, message will appear again.

Canon Pixma 1500 has black smudge on paper side


Problem: How to clean printer ip pixma 1500?


There is button for Roller cleaning in Properties - Maintenance


Also, when front door is open, one can physically clean black smudges inside (on the right side) before maintanance button.

USB Stick Patriot report error when creating folders, renaming, formatting

Problem: There is "Write protection" error when formatting USB Stick, but there is no slide button for protection on the stick

This web-blog helped:
http://m3rlinez.blogspot.com/2007/01/just-rescued-my-write-protected-usb.html

This program:
AH320 LFormat Utility
successfully formatted stick! It finds usb sticks on its own and with OK button starts formatting.(All folders will be deleted after format!)
http://ap.apacer.com/ap/support/downloads.asp

The connection to the server was interrupted.


Problem: In Microsoft Outlook, there is an error message "The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider"


The e-mail account settings were incorrectly written.

Tools -Email Accounts -

View or change..

Change

Note: Although there might be two (or more) accounts, the error will appear even though other accounts are correct, and error might appear as if it matters and depends on all of them.

Me Drivers for printer ML-2851

Problem: There are no printer drivers for Windows Me for Samsung ML-2851

It works with substitute drivers which are already on Win Me - for Samsung ML-85, during instalation use drivers offered by Instal Dialog

Remove automatic login on XP

Problem: PC boots windows and shows different user automatically

RUN -
control userpasswords2
enable:
Users must enter a user name and password to use this computer

Remove color on text below desktop icon


Problem: How to remove color on desktop text icon


System properties - Advanced - Performance - Settings

Performance options;

Custom;

check box:

Use drop shadows for icon labels on the desktop

How to copy current slide template to the new one

Problem: User wants to copy slide design from one presentation to the other

It's called Title Master
open presentation with template you want
View - Master - Slide Master
Save As a Design Template
- it will be available in Slide Design Task Pane

How to copy current slide template to the new one

Problem: User wants to copy slide design from one presentation to the other

It's called Title Master
open presentation with template you want
View - Master - Slide Master
Save As a Design Template
- it will be available in Slide Design Task Pane

Unknown device after installing Notebook Asus V1S


Problem: PCI Simple Communications Controller driver can't be found


Laptop Asus V1S problem;
After installing VGA NVidia driver from the Asus V1S Driver CD, unistal and search for new hardware from CD.

Unknown device is:

Intel Managment Engine Interface

Insert page number from other page than 1


Problem: How to insert page numbers from page 3, without showing on previous pages


Click on page 3

Insert - Break

Section break type - Next page


Then footer - insert page, show on 1st page

and click on Link to previous - to remove links to previous pages which user want to be blank,

and delete page 1 on page 1 to remove pages 1 and 2 so that they are blank, ie without page numbers

Screen on laptop Asus A6RP becomes dimmer when unplugged


Problem: Although power settings are turned off, the notebook screen turns blank after loosing power


Quick solution is to press function button FN and F6 few times to get brightness.

In BIOS there is option under POWER menu - LCD POWER SETTINGS which was disabled.

But it finally stopped to get dimmer after batterylife.exe was removed from start-up list (from MSCONFIG check options)

TCP/IP is not enabled


Problem: Laptop connects to internet provider but there is no network traffic, web pages unavailable...


User has used bridge settings for MAC (ie Network bridge , MAC bridge miniport) and included current network settings. It worked fine after it was excluded (unchecked) from MAC bridge menu

TCP/IP is not enabled


Problem: Laptop connects to internet provider but there is no network traffic, web pages unavailable...


User has used bridge settings for MAC (ie Network bridge , MAC bridge miniport) and included current network settings. It worked fine after it was excluded (unchecked) from MAC bridge menu

Audio Device on High Definition audio bus


Problem: Audio driver on motherboard Gigabyte EP45-DS3


It is audio on graphic card ATI Radeon HD 4800 and not mb audio. Unistalling Bus audio, reinstaling from ATI CD helped-

Unknown audio driver was: ATI Function driver for High Definition Audio - ATI AA01

Xerox Phaser 8550 report add ink but there is enough ink


Problem: "Add magenta" error but there is full magenta ink in Xerox printer

This link helped:
http://www.fixya.com/support/t502226-error_code_09_038_46_21303

Solid ink that was first to be taken inside of printer's catridge was deformed and thus printer reported that there is no ink present although it was filled up full. Once it was removed out of (with the help of office knife) and replaced with healthy chunks, it was ready again.

Paper jam in Xerox 8550



Problem: Another paper jam in Xerox 8550


This time, paper was stuck between trays - all trays should be removed to get to torn paper. Small torn paper was stuck in the middle ie at the point where upper and lower tray meet.

Task Manager has been disabled by your administrator


Problem: User can't access task manager, error message appear

regedit -
HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies\ System
delete:
DisableTaskMgr
+
restart
http://windowsxp.mvps.org/Taskmanager_error.htm

Windows XP can't be installed on Laptop HP 6735s

Problem: BSOD appears right after Win XP instalation starts on HP 3735s

BIOS -
System configuration - SATA device mode -
select: IDE
- Confirm

Windows XP can't be installed on Laptop HP 6735s

Problem: BSOD appears right after Win XP instalation starts on HP 3735s

BIOS -
System configuration - SATA device mode -
select: IDE
- Confirm

There is horizontal line in Word


Problem: Line in Word document can't be removed


Format - Borders and Shading -

Page Border -

select Setting: None -

whole document - OK

(Custom was selected thus resulting with a line)