Outlook 2003 freezes when forwarding mail

Problem: And when new mail is clicked, outlook hangs with message "Starting Microsoft Office Word 2003 as your e-mail editor..."

Find Normal.dot and delete it

(Documents and settings - user - application data - microsoft - templates)

Then, in Outlook 2003 :

Tools - Options - Mail Format - unclick Use Microsoft Office Word 2003 to edit e-mail messages